Documentation prepared by Help Desk staff for supported applications may be found on the main Help Desk section of this website: click here to visit.
Help Desk provides support for the following applications: E-mail, EleGrade, Excent, Genesis, Internet Explorer, Microsoft Office Products, Polk-ID, PEAS, E-PAF, PDS Scheduler, SAP, TAMS, Volunteers.
The IST Help Desk handled 41,000 phone calls and approximately 25,000 e-mails in the past 12 months. Over 180 training classes and numerous one-on-one training sessions were conducted by Help Desk staff.
|Teresa Walter||IST - Supervisor, Help Desk/Training|
|Jud Spruce||IST - Local Area Network Coordinator|
|Bryan Cook||Senior Technician - IT, Information Help Desk/Trainer|
|Deon Levy||Senior Technician - IT, Information Help Desk/Trainer|
|Mary Jo Mills||Senior Technician - IT, Information Help Desk/Trainer|
|Diane Munton||Senior Technician - IT, Information Help Desk/Trainer|
Phone: 863-519-8040 or 56661
Click here to e-mail.