Work Order

Final Cut Pro

Troubleshooting

FireWire Problems

  1. Never yank firewire cables out of devices
  2. Computer not recognizing FireWire device/deck
  3. Setup, configure, & organize a FireWire Network
  4. FCP log & capture reports preview disabled
  5. Boot to blinking cursor or /etc/private/master.passwd error

Apple Troubleshooting Guides

  • Computer Crisis

    • Disk error messages
    • Sluggish or slow computing
    • Prevents normal operation
    • Forgotten passwords
    • Constant freezing
  • Startup Setbacks

    • Will not turn on
    • Will not fully startup
    • Displays weird screens on startup
    • Displays blinking icons
    • Any other startup issues
  • Device Dilemmas

    • Keyboard
    • Mouse
    • Digital camera
    • External hard drive
  • Software Snags

    • Apps unexpectedly quit
    • Apps stop responding
  • Display Difficulties

    • No video on display
    • Displays pictures in an unexpected manner
  • Internet Issues

    • Cannot connect to the Internet
    • Connection keeps dropping
    • Slow browsing

Miscellaneous How-to Commands

For additional support of Apple computers please visit the Apple site.

Mac Maintenance

  1. Reset PRAM
  2. Directory Repair in Safe Mode
  3. Delete FCP Preferences
  4. Verify Disk Permissions
  5. Cleaning & Optimization
  6. Formatting & Installing OSX